Are you looking to work with a technical organisation that can offer you unlimited support and explain technical solutions in a language non-technical people can understand? If the answer is yes, then make our IT company your IT department today.

We offer 3 Levels of Support Services ranging from a Bronze (Basic Break\Fix); Silver (Time Based Managed Service); or Gold (All-Inclusive Fully Managed Service). Each service is designed to meet the varying needs of SMBs, offering different levels of responsibility for managing and maintaining your IT infrastructure.

  • Your IT Support Service will be accessible either via Telephone Support connecting you directly to a Technician as well as an Online Helpdesk Portal where you can Log and Track the progress of your Requests. This also comes as an App for Smart Devices (such as Apple and Android Phones).

  • With our Gold Fully Managed Service, we watch over key aspects of your network enabling us to fix problems before you even know they exist. Our systems are designed to alert us to any problems that may have the capacity to cause disruption in your organisation.

  • Across the Silver and Gold Service, we document findings which will include essential details of your network, including hardware (Servers, PCs, Laptops, Routers, Firewalls, Printers, Switches and Access Points), software (Antivirus, 3rd Party Applications, Microsoft Applications), Internet Connectivity, Operating Systems and any Peripherals in preparation for a Full Infrastructure report.

  • We aim to cover ALL your IT needs and our straightforward fees mean you get the most cost-effective solution and never have any unwanted surprises.

The key to our success is to develop a long-term relationship based on a detailed understanding of your Business IT requirements together with a proven ability to deliver a proactive, progressive, trusting and friendly IT support service.


Secure Your Business

There are many good reasons why you should consider an IT Managed Service Provider, but to ensure the Security and Integrity of your Business might just be the most important one.

Levels of Service

Bronze Level Support


The Bronze Level of Support includes 5 hours of Support and is suited to a business that has minimal IT. The most common type of setups are those with 1 to 4 Devices. Although there are no proactive approaches to the maintenance of your IT, you can be rest assured of knowing that when there is a requirement you have the support available on Standby.

Silver Level Support


The Silver Level of Support is suited for businesses that have a requirement to fulfil a proactive approach to IT Infrastructure for things such as Cyber Security; Backup Management and Patch Management. Generally this is an appropriate service for any businesses operating 5 or more Devices. All our Silver Level services require selecting the number of hours (minimum of 30hrs) required to maintain your IT and include AV Protection on all managed devices. In addition we install Remote Management Monitoring (RMM) tools on all Devices.

Gold Level Support


The Gold Level of Support is the most comprehensive Support Service we offer. This service includes all the features available in the Silver Support such as Managed Anti Virus protection on all managed devices and RMM tools. In addition, there are NO restrictions on the amount of Time available, include call outs and we carry out continual assessment and consultation on your infrastructure, making it a truly valuable and unlimited service. The service is best suited for businesses that have more than 20 devices and require a fully managed approach with Zero restrictions on the Support.

Get the Support Your Business Deserves

You can purchase the BRONZE LEVEL Support straight away.

For a more comprehensive service please contact us to discuss a solution that matches your needs. 


Other Related Eva Services

Business Continuity


Backup and Disaster Recovery Services

Office 365


Microsoft Office 365 Services