IT Support Services
Are you looking to work with a technical organisation that can offer you unlimited support and explain technical solutions in a language non-technical people can understand?
If the answer is yes, then make our IT company your IT department today.
Take a Full or Time Based IT Support Service from us and we will take complete responsibility of your IT network and manage all the critical functions so you can concentrate on delivering your core business.
- We watch over key aspects of your network enabling us to fix problems before you even know they exist. We use systems designed to alert us to any problems that may have the capacity to cause disruption in your organisation.
- We document findings which will include essential details of your network, including hardware (Servers, PCs, Laptops, Routers, Firewalls, Printers, Switches and Access Points), software (Antivirus, 3rd Party Applications, Microsoft Applications), Internet Connectivity, Operating Systems and any Peripherals in preparation for a Full Infrastructure report.
- Your IT Support Service will be accessible either via Telephone Support connecting you directly to a Technician as well as an Online Helpdesk Portal where you can Log and Track the progress of your Requests. This also comes as an App for Smart Devices (such as Apple and Android Phones).
Our approach is simple, we aim to cover ALL your IT needs and our straightforward fees mean you get the most cost-effective solution and never have any unwanted surprises.
The key to our success is to develop a long-term relationship based on a detailed understanding of your IT requirements together with a proven ability to deliver a proactive, progressive and friendly IT support service.
