No matter the size of your operation, our varying levels of services will meet the requirements. You can either benefit from a Basic (Break\Fix); Essential (Time Based with Monitoring); or Fully Managed (All-Inclusive) service. Each service offers a different level of responsibility for managing and maintaining your IT infrastructure all at great value.
We aim to cover ALL your IT needs and our straightforward fees mean you get the most cost-effective solution and never have any unwanted surprises.
The Basic Level of Support requires you to select a block number of hours of Support from the outset and is more of a break\fix service.
Although there are no proactive approaches to the maintenance of your IT, you can be rest assured of knowing that when there is a requirement you have the support available on standby.
The Essential Level of Support will fulfil your requirements for a proactive approach to the IT Infrastructure such as Cyber Security; Backup Management and Patch Management. You can decide on a pre-set number of helpdesk support hours you want plus the devices you want managed and monitored from the outset.
The Fully Managed Level of Support is the most comprehensive Support Service for your Business. Not only do the benefits include all the features available in the Essential Support, but you will also have no restrictions on the amount of Helpdesk Support Time available; includes call outs; and we carry out continual assessment and consultation on your infrastructure, making it a truly valuable and unlimited service.
We understand that not all businesses are the same and so to ensure you have the cover most appropriate, we can tailor make a support service to meet your requirements.
Contact us to discuss further.
Everything in BASIC plus:
Everything in ESSENTIAL plus:
The key to our success is to develop a long-term relationship based on a detailed understanding of your Business IT requirements together with a proven ability to deliver a proactive, progressive, trusting and friendly IT support service.
You can get started on the BASIC LEVEL of Support Service straight away from HERE.
For a more comprehensive service please contact us to discuss a solution that matches your needs.
Alternatively, please COMPLETE THE SHORT QUOTE REQUEST FORM.